Head Host/Hostess for the Summer!

Holiday is looking for a Head Host/Hostess for the summer! As Holiday's Head Host/Hostess, you will be the face of our establishment, ensuring smooth guest flow, managing reservations, and leading the hosting team with professionalism and warmth. Your ability to create memorable first impressions and maintain an organized front-of-house operation will be key to our success. You are willing to go above and beyound for Holiday's guest experience. Key Responsibilities Guest Management: Greet guests warmly upon arrival, manage seating arrangements, and maintain an organized waiting list during peak hours. Reservation Management: Oversee and coordinate bookings using our reservation system Team Leadership: Train, guide, and motivate the hosting team to deliver exceptional service. Communication: Serve as the key point of contact between the kitchen, bar, and floor staff to ensure efficient service flow. Customer Service Excellence: Handle special requests, VIP guests, and customer concerns promptly and professionally. Ambiance Management: Ensure the entrance area is welcoming and all menus, signage, and décor are maintained to high standards as well as music etc. Operational Support : Assist with opening/closing duties and oversee that things are done accordingly. Perks & Benefits Staff discounts and benefits since Holiday is a part of NoHo partners Oyj which has over 250 restaurants. Training and development opportunities. A lively and energetic team environment. The position is full time and will start as soon as the right candidate is found and last until the end of August or September.