Hotel Service Coordinator (focus on customer communication)

We are hiring a full-time Hotel Service Coordinator to support the daily operations of our mid-sized international hotel. The role includes: Front desk reception, check-in/out procedures Communication with international guest groups Providing assistance to guests, including language support housekeeping, room checks, basic cleaning duties Reporting minor maintenance issues and coordinating repairs Laundry and restocking of supplies Use of hotel software system (in English) Shift work, including evenings, weekends, and occasional overtime Flexible multitasking in a small team environment Working location: Ruuhimäentie 1, 41400 Laukaa Fluent English is required. Additional language skills (e.g. Mandarin Chinese) are a valuable asset due to our international clientele.